
Thu, 02/17/2022 - 12:03
‘I don’t see how we can replace the serendipitous idea generation of hallway conversations,” said Saul, the director of quality management for a 1,500-employee enterprise software company, during a planning meeting about the company’s post-vaccine…
Thu, 02/03/2022 - 12:03
A tall, thin man in his late 50s approached me after my closing keynote for a manufacturing association conference on how leaders can avoid business disasters. He looked distraught and agitated. I hoped he wasn’t angry with something I said.
Mark…
Mon, 01/17/2022 - 12:03
Are you worried that having hybrid and, especially, full-time remote employees will undermine employee on-the-job learning, integration into company culture, and intra- and inter-team collaboration? This issue recurrently came up with organizations…
Tue, 01/04/2022 - 12:03
Any association would love a member-retention rate of 75 percent. Unfortunately, according to a 2017 report cited in the American Society of Association Executives (ASAE) publication, Associations Now, retention rates for all associations are…
Tue, 12/14/2021 - 12:03
Organizations will need to pivot their corporate culture if they wish to survive and thrive in the world of virtual collaboration after the pandemic. The most important changes will stem from the wide-scale and permanent shift to hybrid and fully…
Tue, 11/09/2021 - 12:03
It’s too bad that so many rely on their intuition for their decision-making process. From former President Donald Trump, to Steve Jobs, and even allegedly Mark Twain, gut reactions are viewed as something almost magical, acquired either by hard-…
Tue, 10/26/2021 - 12:03
Fear of losing their innovative edge pushes many leaders to reject hybrid and virtual work arrangements. Yet extensive research shows that hybrid and remote teams can gain an innovation advantage and out-compete in-person teams by adopting best…
Thu, 10/14/2021 - 12:03
How should organizations—including their quality departments—reshape office space to maximize productivity in the future of work? What will the new workspace—from the office to homes—look like in the future? We know it will be different. But to…
Thu, 09/30/2021 - 12:03
Surveys show that anywhere from two-thirds to three-quarters of all employers intend to have a hybrid workforce after the pandemic as part of their return to office plan. Employees would come in one to three days weekly to work on collaborative…
Thu, 09/02/2021 - 12:03
Recent surveys show, and many managers are learning, that their employees are often not interested in working from the office full time.
It’s easy to assume we know what they want due to a bias known as the false consensus effect, which causes us…