All Features
Sabine Terrasi
Wire bonding is a key process in semiconductor production. Extremely fine wires with diameters of 15 to 75 µm are used to create tiny electrical connections between a semiconductor chip and other components. The distances between the bond wires are often less than 100 µm. Any deviation, however…
Marlon Walker, David Boulay
The subject matter was incredibly complex, but the “ask” itself was simple. David Boulay, the director of the Illinois Manufacturing Excellence Center (IMEC), part of the MEP National Network, wanted to learn more about quantum technology.
His two-part request of the National Institute of…
Bruce Hamilton
I once attended a presentation that Eli Goldratt gave for the Society of Manufacturing Engineers. We were seated in an auditorium, listening as Goldratt paced back and forth on the stage, puffing on his cigar, gesturing for effect, and occasionally cursing for emphasis. The author of The Goal (…
Ram Charan
In the near future, significant and unpredictable external factors may combine to challenge the global business landscape in unprecedented ways. Responding effectively to those challenges will require adaptability. Although many leaders acknowledge its importance, even successful companies can…
Paul Sagar
In 1988, a small company began developing and supplying electronic instruments that automatically compensate for temperature-induced errors in industrial gages that are used to make precision dimensional measurements. Its products are now in use worldwide, improving factories and workshops that…
NIST
The world keeps time with the ticks of atomic clocks, but a new type of clock under development—a nuclear clock—could revolutionize how we measure time and probe fundamental physics.
An international research team led by scientists at the Joint Institute for Laboratory Astrophysics (JILA), a…
Sara Harrison
A hush has fallen over the workplace. At tech startups and banks, in doctors’ offices and law firms, workers are increasingly being asked to keep secrets. These aren’t personal confidences but organizational secrets about clients, proprietary technologies, or business strategies. Sometimes…
NIST
It’s not easy making green.
Scientists have made small red and blue lasers for years, but other colors have been a challenge. Now, researchers have filled an important technology gap by creating orange, yellow, and green lasers tiny enough to fit on a chip. Low-noise, compact lasers in this…
Jones Loflin
Each January I head to the freezer in my basement and pull out a worn cardboard box. There are jars, envelopes, and bags filled with all kinds of seeds. Some are remnants of seeds purchased at a store in the past, while others are seeds I have saved from my own plants.
As I shuffle through the…
Derek Deasy, Enoch Li
People often ask us how to better understand others to be a more effective leader. Can we decipher a frown or someone’s folded arms to better understand them? Of course, some knowledge on reading people can be helpful. However, the challenge is that humans are, well, human, and reactions don’t…
Chip Bell
The diner scene from the 1970 movie Five Easy Pieces appeared in many customer service training classes. Do you recall Bobby Dupea (played by Jack Nicholson) trying to order a plain omelet with a side order of wheat toast? He ran straight into: “No side orders, only what’s on the menu,” “No…
George Schuetz
Electronic temperature compensation in gaging has become a valuable tool in improving the accuracy and gage repeatability and reproducibility (GR&R) of gages in harsh manufacturing environments.
The need for temperature compensation comes into play when the expected errors from temperature…
Mike Figliuolo
Moving to a new job can be scary and intimidating, with many risks inherent in making that transition. But if you think of the transition like laying siege to a fortress, you will be just fine.
There are a few major risks you must account for as you plan how to attack your next job. Those risks…
David Satterwhite, Mark Hembree
The world of remote work spawned by the pandemic posed several new and unprecedented challenges as employers and employees alike reconfigured relationships and adopted new expectations for each other.
For most people who were able to do so, skipping the commute and working from home was preferable…
ResumeBuilder
ResumeBuilder.com, a premier resource for professional resume templates and career advice, has published a recent survey report assessing companies’ return-to-office (RTO) plans. The report also provides insights into the motivations behind these findings.
The survey reveals that a significant…
Gleb Tsipursky
The transformative potential of generative AI in learning and development (L&D) is a topic of growing interest among business leaders. And if you think your workers aren’t using generative AI, you could be seriously off base.
According to a global study of 14,000 workers in late 2023 by…
John Tschohl
I find that most CEOs and top management believe their organization delivers awesome customer service. But if you asked all 330 million people in the U.S. to identify five customer service leaders, most would not be able to come up with them.
I started developing Feelings, the world’s first…
Andrew Paul Laurent
Roads are the backbone of our society and economy, taking people and goods across distances long and short. They are a staple of the built environment, taking up nearly 2.8 million lane-miles (or 4.6 million lane-kilometers) of the United States’ surface area.
These same roads have a considerable…
Adam Zewe
Identifying one faulty turbine in a wind farm, which can involve looking at hundreds of signals and millions of data points, is akin to finding a needle in a haystack.
Engineers often streamline this complex problem using deep-learning models that can detect anomalies in measurements taken…
Seb Murray
Last year, the corporate world adopted a new term: flattening. This refers to how tech companies, which rapidly hired droves of middle managers during the pandemic boom, are now eliminating this layer through widespread job cuts.
Recent research by Mustafa Dogan, Alexandre Jacquillat, and Wharton’…
NIST
‘There is a tremendous opportunity for women to influence the manufacturing industry in a positive way,” says Lisa Dach, strategic business advisor at the Northwest Industrial Resource Center (NWIRC), part of the Pennsylvania MEP and the MEP National Network. “Women in leadership improve the…
ISO
In a world where change is the only constant, organizations can no longer afford to be complacent. Keeping up with the pace of technological change is tough, and all business leaders must learn to adapt. It’s no longer enough to react to disruption. To get ahead of the competition, organizations…
Megan Wallin-Kerth
When you think of good customer service—particularly the barriers to it—two factors generally come to mind: timing and wording. Imagine walking into a store that sells soap and bodywash products and immediately being bombarded with, “May I help you?” “Looking for anything today?” or the dreaded, “…
James Chan
The U.S. Food and Drug Administration (FDA) is the country’s chief agency for regulating the manufacture, marketing, and distribution of critical consumer goods including food, cosmetics, medical devices, biological products, and pharmaceuticals. The FDA provides direct oversight of the businesses…
William A. Levinson
Most quality practitioners are familiar with the Taguchi loss function, which contends that the cost of any deviation from the nominal follows a quadratic model. This is in contrast to the traditional goalpost model, where anything inside the specification limits is good, and anything outside them…
