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MIT News
The first of the Massachusetts Institute of Technology’s (MIT) half online, half in-person supply chain management master’s degree programs is making a profit and bringing dozens of new degree-seeking students to campus.
The results from the blended program in supply chain management are…

Annamarie Mann
Once the status symbol of anti-establishment Silicon Valley tech companies such as Google and Facebook, the open-office floor plan now pervades U.S. workplaces. According to The Washington Post, about 70 percent of U.S. offices have an open-office floor plan.
Supporters say open floor plans…

Harish Jose
It’s been a while since I’ve written about statistics. So in this column, I will be looking at the rules of three and five. These are heuristics, or rules of thumb, that can help us out. They are associated with sample sizes.
Rule of three
Let’s assume that you are looking at a binomial event (…

Bruce Hamilton
“All animals are equal, but some animals are more equal than others.”
—George Orwell
The famous quote from George Orwell’s political allegory, Animal Farm, occurred to me recently as I listened to a design engineer explain to me how he was taught in college that engineers have a special…

Richard Pazdur
When I was in high school, I spent summers working as a restaurant dishwasher, grocery store stock boy, and gardener in northwest Indiana. The idea of spending those weeks learning about science and medicine would not have been an option for me at that time.
Yet, it is precisely those students…

Tony Uphoff
The U.S. manufacturing industry—once one of the most robust and powerful economic engines in the world—is now in a state of atrophy. Baby boomers are retiring in record numbers, taking their unique knowledge and skills with them as they head out the door for the final time. The people taking…

Kevin Meyer
One of the most powerful lean tools is called value stream mapping, a visual management method used to document the flow and creation of value in a process. The definition of a value stream is all steps—both value-added and nonvalue-added—that contribute to taking the process from raw materials to…

Amie Whittington
As discussed in my previous article, the Internal Revenue Service (IRS) is ramping up compliance audits of governmental hospitals that are exempt under section 501(c)3. However, the IRS isn’t the only one monitoring your tax-exempt hospital. Other organizations have started policing these…

Mike Richman
There was a lot of ground to cover on this week’s show… fortunately we had drones (I mean, unmanned aircraft systems) to help us cover it all. Here’s a quick flyby:
“Girl Scouts Offer New Badges for Science, Technology, Engineering and Math” The Girl Scouts of the USA are now offering their…

John Flaig
Independence is an important issue in statistics, so I found the article, “Ethics, Auditing and Enron,” by Denis Arter and J. P. Russell, in the October 2003 issue of Quality Progress quite interesting.
In the second section of the article the QP editor asks, “Must auditors be independent?” to…

Ryan E. Day
Sponsored Content
For growth-minded organizations like TS Tech, global supplier of automobile seats and interiors, “the way we’ve always done it” is rarely good enough. As a tier-one supplier to major automotive OEMs, TS Tech always has an eye out for ways to improve quality and throughput. They…

Ville Satopaa
At a 1906 livestock show in Plymouth, England, nearly 800 people participated in a contest to guess the weight of a slaughtered ox. The average of these estimates was 1,197 pounds. This is remarkable because the true weight of the ox turned out to be 1,198 pounds. The average was only one pound…

Taran March @ Quality Digest
Unmanned aircraft systems (UAS), those gadflies of airborne technology, are poised to sweep into our day-to-day lives. Does this take you by surprise? Like the lawn needing mowing (again), or your kid suddenly old enough for college, a swarm of drone innovations seems to have arrived almost…

Chad Kymal
Globally, there are more than 68,000 organizations certified to ISO/TS 16949:2009 that will need to undergo a transition audit to the International Automotive Task Force (IATF) international automotive quality standard, IATF 16949:2016. As of April 2017, 181 of these audits have been completed,…

Victor Prince
A few summers ago, I hiked the ancient Camino de Santiago trail across Spain. It was the best month of my life for many reasons. Along with a lot of other great things I got by walking almost 500 miles, it also taught me some valuable project management lessons that I can use at work.
Less is…

Barbara A. Cleary
If you get off the highway and take an alternate route when traffic slows to one lane, you are making a prediction. Likewise, if you decide to invite someone to dinner, that too is a prediction. The scientific method? Predictive in nature. Every time you make a decision, you are making a…

Tim Lozier
Sponsored Content
The difference between cloud providers is often found in their chosen deployment method. Typically, software can be implemented either through multi-tenant or dedicated cloud environments. With the advent of virtual servers, cloud environments have moved past the “trend” phase…

Michelle LaBrosse
It’s summertime. You’ve saved up your time off and planned a great vacation for yourself and your family. How, as a project manager, do you make sure your vacation just has those fun “risks,” that everything runs smoothly while you’re away, and you’re able to enjoy your vacation uninterrupted?…

Davis Balestracci
Many of you work in organizations that keep track of customer complaints. Have you ever thought of how they are recorded and tallied? What could possibly be wrong with this process: The customer brings a concern to your attention. Record it.
Let’s say a certain pediatrics unit reported the number…

Therese Graff
A recent article in The Wall Street Journal (“The Reason Southwest Stopped Overbooking”), which contained excerpts from an interview with Southwest Airlines’ CEO Gary Kelly, brought out the need to address airline capacity issues on the ground and in the air. Responding to a question on the impact…

Ryan E. Day
What do cocoa, socks, and smartphones have in common? If you guessed risk of slavery in the manufacturing supply chain, you are correct. Does your organization have an international supply chain? Then it’s at risk. What are you doing to address the risks associated with modern slavery in your…

Dirk Dusharme @ Quality Digest
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more.
“Climbing Stairs Just Got Easier With Energy-Recycling Steps”
These stairs actually help you go up.
“The Curious Case of the Fidget Cube”
How a product…

Ryan E. Day
Innovation within industry is a must to improve processes, products, and customer experience. Although some innovations, like Amazon’s floating distribution center, seem implausible, other sci-fi technology is already revolutionizing and redefining the way employees accomplish tasks.
Tales of…

Jason Maderer
Researchers at Georgia Tech and Emory University have created a device that makes walking up and down stairs easier. They’ve built energy-recycling stairs that store a user’s energy during descent and return energy to the user during ascent.
The spring-loaded stairs compress when someone comes…

Phil Klotzbach, Michael M. Bell
June 1 marked the official start of the Atlantic hurricane season, which runs through the end of November. It’s a busy time for us at the Tropical Meteorology Project in Colorado State University’s (CSU) Department of Atmospheric Science, where we are issuing our 34th annual Atlantic basin…