All Features
David Baker
Project management is a misunderstood profession that has often been equated with herding cats. Much of this confusion comes from the fact that project management isn’t a single discipline, but rather the practice of bringing a set of disciplines together to achieve a common goal.
One of the big…
Ryan Mandell
Analytics have now permeated into all levels of any company’s organizational hierarchy, creating exciting new opportunities but also some interesting challenges.
Not all businesses are equipped with data scientists and analytics experts to help them navigate what can seem to be a flood of…
Bonnie Stone
Dramatic cost savings. Lead time and inventory reductions. Improved transactional processes. Although lean has its roots in manufacturing, nearly every industry and type of organization around the world can benefit from it. A little while back, we reviewed the “Five Critical Lean Tools” that are a…
Karl Kleinkauf
If you’ve been thinking about software as a service (SaaS) for your quality management system (QMS) and trying to justify the “why,” here’s a quick case supporting SaaS. Although not for everyone, it certainly makes more sense than it used to. There will always be the detractors who are not…
Dirk Dusharme @ Quality Digest
In our March 30, 2018, episode of QDL, we discuss the gig economy, metrology training, and psychobabble (you know who I mean).
“Are You (and Your Company) Ready for the Gig Economy?”
More and more employees are joining the gig economy. What does that mean for your company?
“Taking on the…
Donald J. Wheeler
Last month we looked at what the empirical rule tells us about the data in a histogram. This month we will consider if there are any commonalities between different probability models that will allow us to make categorical statements without having to know the exact form of the probability model.…
Kyle Rose
As I’m sure many of you know, the ISO 13485 standard for medical devices was updated in 2016, which means the time to transition your quality management system (QMS) is now. Most auditing organizations have either cut off ISO 13485:2003 recertifications or will be doing so very soon.
I was…
Craig Ross
It was painful to watch. The client I was providing coaching to was trying to lead a cross-functional meeting. She wasn’t having much success, and her experience isn’t that unusual. In similar situations, most companies struggle with “my function first” mentality from teammates. And it wrecks…
Taran March @ Quality Digest
The rutted road to Quality Digest’s office is a pretty good example of highway health across the country. Running to the city’s shuttered airport, it’s riddled with potholes and cracks that flourish along a timeline of repair and despair. Some are filled, some are returning to the empty state;…
Asimina Kiourti
Archaeology reveals that humans started wearing clothes some 170,000 years ago, very close to the second-to-last ice age. Even now, though, most modern humans wear clothes that are only barely different from those earliest garments. But that’s about to change as flexible electronics are…
Benjamin Kessler
The rise of the independent worker is arguably the biggest change to hit the global labor market in decades. Well more than 30 percent of the United States workforce reportedly lack “real jobs” working full-time for a conventional company, and that figure, some say, may top 40 percent by 2020. If…
Scot Larsen
The Pareto principle, also known as the 80/20 rule, tells us that 20 percent of inputs are responsible for 80 percent of results. Even when it’s not an exact 80/20 split, the idea that a few factors drive a large proportion of outcomes applies to many business processes and everyday situations.…
Manfred Kets de Vries
I find myself increasingly intimidated by people in the executive coaching world. They give me a sense of unease about my own abilities. Many in the profession claim to be able “to unlock clients’ dormant potential and to provide them with a sense of self-fulfillment.” As these coaches seem to…
Malvina Eydelman
The U.S. Food and Drug Administration’s (FDA) Breakthrough Devices Program is beginning to show important results for patients since it was established in late 2016 under the 21st Century Cures Act to help patients gain timely access to breakthrough technologies.
Consider Second Sight Medical…
Mike Richman
QDL always strives to bring you a look at the people and stories making the news in the world of quality. We succeeded admirably on the “people” side of things this week and threw in a fun story about the physics of the basketball to boot. Let’s take a closer look:
“Clarity First Book Review and…
Debashis Sarkar
The cheating at Kobe Steel shook not just Japan but the entire manufacturing world. As Kobe Steel CEO Hiroya Kawasaki revealed, about 500 companies had received its falsely certified products, which affected not only those companies but also its entire supply chain. However, the issue at Kobe was…
James Tehrani
People get overly tired. People get distracted; they get stressed and make poor decisions. People multitask when they shouldn’t. People lack training at times.
Our brains and bodies are machines, but they are imperfect ones. Even the most thorough and careful person will become an “err apparent”…
Pete Doyon, Bernd Jost
Automotive wire harnesses are a central component of modern vehicles. Against the backdrop of developments such as the connected car and autonomous driving, the highest possible quality is essential. Since quality assurance is a complex and largely manual manufacturing process, the use of a…
Ryan E. Day
Before transitioning to journalism, I worked in manufacturing, production, and high-volume auto repair for decades. When I finally swapped my blue collar for white, I figured my old body would appreciate the switch to something less physically demanding. And it did—for about six months. I learned…
Manfred Kets de Vries
According to the most recent report of the Economic Policy Institute, the average CEO-to-worker pay ratio in the United States has gone down from 286 to 1 (in 2015) to 271 to 1 (in 2016). This number may disappoint many top executives who were hoping to see it return to its peak of 383 to 1,…
Paulina Kuo
I am a scientist. I am often wrong, and that’s OK.
You may have heard about major errors in science and engineering that made the news headlines, like the collapse of the Tacoma Narrows Bridge, aka “Galloping Gertie,” or the 1999 crash of the Mars Climate Orbiter. Or maybe you’ve seen the recent…
Davis Balestracci
Because of a growing movement in the health insurance industry toward not reimbursing hospitals for any expenses caused by a system-acquired infection, one health system made efforts to improve its infection rate starting in the last quarter of 2016. In June 2017, a year-over-year graph was…
AssurX
When a change management system is designed effectively, it defines how strategies, procedures, and technologies will be applied to address changes in the business environment.
Implementing a change management process for quality and compliance requires planning and preparation. Starting with a…
Tim Lozier
The concepts and frameworks behind quality management are evolving. As more companies adopt new technologies, and standards like ISO 9001:2015 begin to shift in focus, there is a concept that is arising out of Industry 4.0, the factory of the future, and the industrial internet of things (IIoT).…
Ryan E. Day
In part one of this article, we explored how Woodland Trade Co. (WTC) leveraged high-accuracy portable CMMs to help land tight-tolerance aerospace contracts, and even earn Boeing’s Supplier of the Year award. Here in part two, WTC’s QA manager William Shanks reveals the advanced technology that…
