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Return to Office Does Not Mean Improved Mentoring
Gleb Tsipursky
Many leaders, driven by memories of pre-pandemic times, believe that forcing employees to return to the office will naturally lead to mentoring and development. For example, consider what Salesforce CEO Marc Benioff said in spring 2023 on the On With Kara Swisher podcast after the company demanded…
Need to Say No at Work? Here’s How.
Jennifer V. Miller
Many people think they can’t say no on the job. They tell me, “It’s just not acceptable.” They say it’s because they work in a “can do” culture. Or, they work for a boss who is pure evil. They’re afraid they’ll lose their jobs if they don’t try to do everything humanly possible to bring in one more…
Improve Agile Methods by Encouraging Experimentation
Tina Behers
If the last few years have taught us anything, it’s how quickly—and drastically—things can change in business. Indeed, organizations have been in an almost constant state of change through the ebbs and flows of the pandemic and its new work models, the fluctuating economy, and labor challenges…
OC Curve and Reliability/Confidence Sample Sizes
Harish Jose
I’m looking at a topic in statistics. I’ve had a lot of feedback on one of my earlier posts on OC curves and how one can use them to generate a reliability/confidence statement based on sample size (n), and rejects (c). I provided an Excel spreadsheet that calculates the reliability/confidence…
How to Keep Cultural Differences in Mind While Managing a Diverse Team
Nellie Wartoft
Diverse teams are an essential asset to any business. According to a Forbes article, “Companies with a diverse workforce are 35 percent more likely to experience greater financial returns than their non-diverse counterparts.” This is because heterogeneous teams can provide greater insight into a…
The Many Challenges of Achieving a Safer, Healthier World of Work
Martin Cottam
It’s tempting to attribute the increased profile now given to occupational health and safety (OH&S) to the Covid-19 pandemic. But while in many organizations the pandemic shone a spotlight on OH&S management, there are other issues that will keep OH&S at the fore throughout the next…
Activating Creative Leadership and Collaborative Teams
Alonso Diaz, Maria DiBari
The pandemic has sparked a shift in many business models around the world, especially in the MedTech industry. The old manual labor model has sharply transitioned into businesses leaning on digitization and remote working models to cut costs, innovate, discover new drugs, enhance clinical trials,…
How Are Employers Tackling the Global Skills Shortage?
Sharon McDougall
Although the coronavirus pandemic changed the working lives of employees around the world, closing workplaces and transforming dining tables into professional workstations, it also gave employees a chance to time out and recharge from the hustle and bustle associated with office working. The…
Digitize Your Onboarding and Training With the Modern Learner in Mind
Tami Trout
It’s time for a digital workforce transformation. Modern manufacturers must juggle evolving expectations for workplace flexibility, pay, career paths, and benefits. They also have to take into account the changes in the ways employees learn and access information. The most obvious example of this…
Overcoming Blockers to Digital Quality Management
Matthew M. Lowe
Change of any kind often requires a catalyst. This is particularly true in a business environment where the rule of thumb is to do things the way they’ve always been done. And when you’re working in a regulated industry, processes tend to get more locked in because compliance is at stake. That was…
The Role of Employee Engagement in Safety
Ken Chapman, Tony Orlowski
‘Turning to the men around him, Dodge shouted, ‘Up this way!’ but the men ignored him. Dodge later stated that someone responded, ‘To hell with that, I’m getting out of here.’ The team raced past Dodge up the slope toward the ridge. Four men reached the crest, but only two, Bob Sallee and Walter…
Are Return to Office and Hybrid Work Actually Working?
Gleb Tsipursky
With 74 percent of U.S. companies transitioning to a permanent hybrid work model, leaders are turning their attention to measuring the success of their return-to-office and hybrid work policies. That’s because, in the United States, there’s only one traditional office-centric model of M–F/9–5, but…
Ten Facility Management KPIs You Should Start Tracking Today
Bryan Christiansen
With so many assets and projects to think about, facilities management is a huge and complex field. It’s easy to lose focus. Luckily, there’s a simple and easy fix for this problem—facility management KPIs (key performance indicators). Outlining and tracking the most important ones will help you…
Beyond Salary and Benefits: Why Career Conversations Matter
Winnie Jiang, Claire Harbour, Antoine Tirard
A simultaneous surge of mass layoffs and unprecedented job growth in the United States has created a confusing, complex climate for companies. In such a paradoxical environment, organizations should seize the opportunity to retain talent instead of falling into a cycle of continuous turnover. By…
The Time for Digital Transformation Is Now
Rajas Sukthankar
Digitalization is transforming all areas of life as well as existing business models. It’s enabling the manufacturing industry to implement its product ideas by taking advantage of technology trends such as generative design and intelligent models. Production has become more innovative through…
Surviving and Thriving in a Matrix Environment
Kate Zabriskie
She has three supervisors, and he has six. She works on five projects, and he has four. Although their paths rarely cross, they have something in common—they’re both part of a matrix organization. Unlike a traditional workplace where employees have one boss and a chain of supervision, matrix…
Hey, Noah Webster, I Am Still Around
Harry Hertz
On two prior occasions, I was motivated by additions to the Oxford English Dictionary and the Merriam-Webster Dictionary to create and update the Hertz Lexicon of Creative Leadership Terminology. As luck would have it, in late 2022, Merriam-Webster added another 370 words to its dictionary. With…
Making Strategic Decisions Together: Must We All Agree?
Henning Piezunka, Oliver Schilke
Top management teams often find it difficult to agree on a course of action for their firm. Whenever we participate in firm strategy retreats, we see managers grappling with collective decisions. After weeding out inferior strategic alternatives, they are left with a set of promising but mutually…
Why Manufacturers Are Integrating EHS and Quality
Stephanie Ojeda
Quality management and environmental health and safety (EHS) have traditionally existed as siloed processes and roles in most organizations. It’s easy to see why, given the forces that have shaped quality and safety during their history. Modern quality management was born from the post-World War…
The Importance of Supply Chain Connectivity to Grow Your Business
Robert Mazzucka
Manufacturing has always had an element of matchmaking at its core. As a supplier, you want to be found quickly by original equipment manufacturers (OEMs), prime contractors, and tier one and two suppliers. Buyers want to find companies capable of doing their work. The ability of manufacturers and…
Mandating Return to Office is Leading to Worker Power and Unionization
Gleb Tsipursky
Angry and dismayed Amazon employees are pushing back against the recently announced return to office policy by the Amazon leadership. Amazon’s policy joins other high-profile companies such as Disney, Starbucks, Tesla, Google, and others that are forcing employees back to the office. Some are…
The Inescapable Conundrums of Managing
Henry Mintzberg
Management is a practice, not a profession or science. To appreciate the true complexities of managing, we have to understand its intrinsic conundrums. Management is learned largely through experience—which means that it’s primarily a craft—although some of the best managers make considerable use…
When It Comes to Half-Truths, No News Is Bad News
Theodore Kinni
Voluntary disclosures, like those issued by managers in quarterly earnings calls, inform investment decisions across financial markets. They can buoy—or puncture—corporate valuations and stock prices. But it isn’t always clear what effects result from the policies governing these disclosures,…
How to Create Entrepreneurial Learning Environments Inside Your Organization
Daniel Marzullo
Are you looking to drive innovation and growth within your company? Creating an entrepreneurial learning environment may be the answer you’re looking for. However, implementing this culture can be challenging for any leadership team. This article includes a guide with some of the steps you can…
One in Seven Remote Workers at Companies With Recent Layoffs Never Get a Day Off
ResumeBuilder
A recent study found that tech and media workers are putting in more weekend hours than ever as mass layoffs lead to heavier workloads and remote work blurs the line between working and living. To find out just how many people are being pressured to work during their days off, in March 2023,…

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