
Quality Expo also hosted several well-attended, free sessions including a keynote address by the president and CEO of the Juran Institute, Joseph DeFeo. His presentation, “Breakthrough Solutions to Achieve and Sustain a Cutting Edge in Quality Leadership,” was well-received by the crowded room. Another popular address by former fighter pilot Jim “Murph” Murphy, was offered to a standing-room only crowd. His presentation was sponsored by DNV Certification, Faro Technologies and LK Metrology, and attendees were allowed to climb inside a fighter jet cockpit and sit at the controls.
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